Bryant SL, Gray A. 2006. Demonstrating the positive impact of information support on patient care in primary care: a rapid literature review. Health Information & Libraries Journal 23 (2): 118-125.

The review shows that there is a small body of evidence to demonstrate the positive impact of library and information services on the direct care of patients. There is also a lack of impact studies conducted with non-clinical staff. It is possible, however, to gather evidence of the potential for information services to deliver cost savings.