Editorial Office seeking Editorial Assistant

Closing date: 31 March 2024

Editorial Office
Overton, Hampshire


Recruitment officer
[email protected]

Job Title: Editorial Assistant
Working Hours: Full Time; 35 hours per week (hybrid)
Office Location: Overton, Hampshire
Closing date: 31st March 2024
Salary: £23,900 to £26,000

The company
Editorial Office Ltd is one of the leading independent companies specialising in peer review services. We
have an international client base, working with some of the world’s premier medical journals including
eLife, PLOS, BMJ, and Karger. Our services range from hybrid workload support for in-house teams to full
end-to-end editorial management. We have administrative and scientific teams based in the UK, Hungary,
Egypt, and India.

We strive to operate a positive attitude towards collegiality and open management with both our
employed and freelance teams. Our in-house team is provided with the opportunity to work flexibly
allowing them to manage their day-to-day diary to provide a good work-life balance.
In a fast-moving industry, we work to continuously improve our services to ensure that our customers are
always provided with the best possible experience and productivity. We currently have a challenging
growth strategy and wish to increase our reach across publishers and societies.

We have an exciting opportunity for an Editorial Assistant to join our expert team. We are looking for
someone who is interested in pursuing a career in publishing and who is passionate about peer review,
processes, learning, innovation, and customer service.

The role
The Editorial Assistant is responsible for supporting the Account Managers and managing some key
customer accounts for the company. This will include providing a first-class service to not only the
customer, but also authors, editors, reviewers, and the freelancers working on the respective accounts.
We expect the Editorial Assistant to be proactive in seeking and suggesting improvements to workflows
and processes. They need to have a keen eye for detail and be able to multitask at a high quality and
accuracy level.

● Provide support to two key customer accounts and associated freelancers
● Provide support to the in-house team of Account Managers
● Manage 2-3 small customer accounts, including associated freelancers
● Monitor resources for assigned accounts
● Quality checking and reporting any issues to Account Managers
● Maintain desk notes and instructions
● Provide support to company projects such as those relating to business development,
communications, and outreach

Knowledge, skills, and experience

● Meticulous eye for detail and accuracy
● Strong oral and written communication skills
● Ability to collaborate within a team and demonstrate maturity and professionalism working with inhouse staff and external partners
● Proven ability to learn new tasks and processes quickly
● Proven ability to manage multiple projects
● Excellent time management
● Good critical thinking and problem-solving skills
● Proficiency in MS Excel
● Ability to deliver high quality customer service

● Experience of working within publishing
● Experience of at least one online peer review system

Ts and Cs
This is a full time (35 hours / week) employment contract. Our hybrid role offers the opportunity to work
two days (Mon and Fri) remotely/from home.

We will offer you in return
● Competitive salary
● Flexible working hours
● Hybrid (Mon and Fri remote)
● Private medical insurance (after 1 year)
● 5% employer pension
● 20 days holiday / year plus bank holidays (increasing to 25 days in 5 years)
● Up to 2 weeks paid sick leave

Our Values
● Excellence – we thrive on our positive feedback from customers
● Passion – we aim to be the best
● Collegiality – we support each other
● Entrepreneurial – we adapt and progress whenever possible

What next?
Like what you see? Please apply now and submit your CV and covering letter to
[email protected] ahead of our closing date of 31 March 24. Interviews will be held in person
at our Overton office during the week commencing Tuesday 2nd April or thereafter.

We reserve the right to close the listing and stop accepting applications sooner than the original deadline.
Therefore, we strongly recommend applying at the earliest opportunity